Privacy Policy
Last Updated: February 9, 2026
Privacy Policy
Last Updated: February 9, 2026
This Privacy Policy describes how Shalista Photography collects, uses, and protects your personal information when you use our services or website.
Information We Collect
Personal Information:
Name, email address, phone number, mailing address
Billing and payment information
Date of birth (when required for age verification)
Emergency contact information
Session Information:
Session preferences and package selections
Scheduling and location preferences
Special requests and accommodations
Photographs and images from your session
Inspiration images you provide
Technical Data:
IP address and device identifiers
Browser type and operating system
Pages visited and time spent on site
Referring websites and search terms
Mobile device information
Location data (if enabled)
Communication Records:
Email correspondence
Text message conversations
Phone call records
Social media interactions
How We Use Your Information
Service Delivery:
Schedule and manage photography sessions
Process payments and issue receipts
Deliver photos and products
Respond to inquiries and requests
Send session reminders and updates
Business Operations:
Analyze website traffic and user behavior
Improve website functionality
Develop new services and offerings
Maintain business records
Marketing (With Consent):
Send promotional emails and offers
Send text message promotions
Display targeted advertisements
Send newsletters and updates
Legal Compliance:
Meet legal and regulatory obligations
Enforce terms of service
Protect legal rights
Prevent fraud and abuse
SMS Text Messaging Program
Opt-In Methods:
Checking SMS opt-in box during booking
Texting a keyword to our business number
Providing written or electronic consent
Signing up through website forms
Consent Terms:
By opting in, you provide express written consent to receive text messages via automatic telephone dialing system or prerecorded/artificial voice. You acknowledge:
Consent is not required to purchase services
You may opt out at any time
Message and data rates apply
Message frequency varies
Message Types:
Appointment confirmations and reminders
Session preparation information
Booking and payment confirmations
Order status and delivery updates
Promotional offers and announcements
Time-sensitive session information
Message Frequency: 2-4 promotional messages per month, plus additional transactional messages for active bookings.
Opt-Out Instructions: Text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message. You will receive one confirmation message, then promotional messages will cease. Transactional messages about active bookings may continue.
Support: Text HELP or contact 480-952-8779 or info@shalista.com.
Supported Carriers: AT&T, Verizon, T-Mobile, Sprint, Boost, U.S. Cellular, and other major U.S. carriers.
Cost: Message and data rates from your carrier apply.
Mobile Information Collection and Sharing
Mobile Data Collected:
Device identifier (UDID)
Device type and operating system
Mobile browser information
IP address and location data
App usage data (if applicable)
Use of Mobile Data:
Optimize website for mobile devices
Send SMS messages (with consent)
Provide location-based services
Improve mobile user experience
Deliver mobile advertising
Mobile Data Sharing:
We share mobile information with:
SMS service providers (GoHighLevel/GHL) for message delivery
Analytics providers for usage analysis
Advertising platforms for ad delivery
Payment processors for transactions
Mobile Privacy Controls:
Opt out of SMS by texting STOP
Disable location services in device settings
Adjust mobile advertising preferences
Clear cookies and app data
Mobile Information Restrictions:
We do not:
Sell mobile numbers to third parties
Share mobile data for third-party marketing without consent
Send unsolicited messages
Cookies and Tracking Technologies
Cookie Types:
Essential Cookies: Required for website functionality
Shopping cart and checkout
User authentication
Security features
Basic site operations
Analytics Cookies: Track website performance
Google Analytics (page views, traffic sources, user behavior)
Heatmap tools
Conversion tracking
Marketing Cookies: Support advertising
Facebook Pixel
Google Ads tracking
Retargeting pixels
Social media integrations
Preference Cookies: Store user preferences
Language settings
Display preferences
Previous selections
Cookie Duration:
Session cookies: Expire when browser closes
Persistent cookies: 30 days to 2 years
Third-Party Tracking:
Third-party services that may track across websites:
Facebook (advertising and analytics)
Google (advertising, analytics, maps)
Email marketing platforms
Payment processors
Each service maintains its own privacy policy.
Cookie Management:
Control cookies through:
Browser settings (block, delete, or manage cookies)
Privacy browser extensions
Network Advertising Initiative opt-out tools
Platform-specific ad settings (Facebook, Google)
Disabling cookies may limit website functionality.
Do Not Track: We do not currently respond to Do Not Track browser signals.
Data Security Measures
Security Protocols:
SSL/TLS encryption for data transmission
Secure server storage with restricted access
PCI-compliant payment processing (we do not store full credit card numbers)
Access controls limiting personnel access
Regular software and security updates
Continuous monitoring for suspicious activity
User Security Responsibilities:
Use strong, unique passwords
Protect login credentials
Log out on shared devices
Keep devices and browsers updated
Verify authenticity of communications
Security Limitations: No system is completely secure. While we implement industry-standard protections, we cannot guarantee absolute security against all threats.
Breach Notification: In the event of a data breach affecting your information, we will notify you as required by applicable law.
Data Retention: We retain personal information for:
Duration of service provision
Legal and tax compliance (typically 7 years)
Dispute resolution
Contract enforcement
After the retention period, data is securely deleted or anonymized.
Information Sharing
Service Providers:
We share information with third-party vendors who assist with business operations:
Payment processors (Stripe, Square, PayPal)
Email marketing platforms
SMS providers (GoHighLevel/GHL)
Website hosting services
Cloud storage providers
Analytics services (Google Analytics, Facebook Pixel)
Scheduling software
Print fulfillment services
These vendors are contractually bound to protect your information.
Legal Disclosures:
We may disclose information when required by:
Court orders or subpoenas
Law enforcement requests
Legal proceedings
Protection of legal rights
Prevention of fraud or illegal activity
Business Transfers: If we sell or merge our business, your information may transfer to the new entity. You will be notified of such transfers.
Consent-Based Sharing: We share information with your explicit permission for:
Social media features
Vendor referrals
Marketing materials
Aggregated Data: We may share anonymized, aggregated data that cannot identify individuals.
Copyright and Image Usage
Copyright Ownership: We retain full copyright to all photographs created during your session.
Client Usage Rights: You may only use images after purchasing usage rights as specified in your session contract.
Our Usage Rights: We may use your images for portfolio, website, social media, advertising, and promotional purposes unless you purchase privacy restrictions.
Model Release: By participating in a session, you grant permission for us to use your likeness in photographs for promotional purposes, unless privacy restrictions are purchased.
Your Privacy Rights
Access and Correction: Request access to your personal information and request corrections to inaccurate data.
Deletion: Request deletion of your personal information, subject to legal retention requirements.
Opt-Out: Unsubscribe from marketing emails or text messages at any time.
Data Portability: Request a copy of your personal data in a portable format.
Restriction: Request restriction of processing in certain circumstances.
Objection: Object to processing based on legitimate interests.
To exercise these rights, contact us at info@shalista.com or 480-952-8779.
California Privacy Rights (CCPA)
California residents have additional rights:
Know what personal information we collect and how it is used
Request deletion of personal information
Opt out of sale of personal information (we do not sell personal information)
Non-discrimination for exercising privacy rights
Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date will reflect changes. Material changes will be communicated via email or text message. Continued use of our services constitutes acceptance of the updated policy.
Contact Information
For questions about this Privacy Policy or to exercise your privacy rights:
Shalista Photography Email: info@shalista.com Phone: 480-952-8779 Website: shalista.com
For SMS-specific inquiries, text HELP or contact us directly.
TERMS OF SERVICE
Terms of Service
Last Updated: February 9, 2026
Welcome!
Thanks for choosing Shalista Photography! These terms explain how we work together. I've written this in plain English because nobody likes wading through legal jargon.
By booking a session, using my website, or signing up for my services, you're agreeing to these terms. If something doesn't make sense, just ask.
Photography Services
Booking and Deposits: When you book a session, I require a non-refundable deposit to hold your spot. The remaining balance is due before or at your session (depending on your package). No payment, no photos. It's that simple.
Session Details: Your session time is reserved just for you. If you need to reschedule, give me at least 48 hours notice. Last-minute cancellations? You might forfeit your deposit.
What I Provide: The specific deliverables are outlined in your session contract. This typically includes a set number of edited digital images, but the details depend on what package you choose.
What You Don't Get: Unless you specifically purchase usage rights, the images remain my property. You can't print them, post them, or use them commercially without purchasing those rights first.
Payment Terms
Accepted Payment Methods: I accept credit cards, debit cards, and other payment methods processed through secure payment platforms.
Refunds: Deposits are non-refundable. If I need to cancel your session (hey, life happens), you'll get a full refund or the option to reschedule.
Late Payments: If you're on a payment plan and miss a payment, I'll pause work on your project until we're square. Continued non-payment may result in collection efforts (and nobody wants that hassle).
SMS Text Messaging Terms
Opt-In Required: By providing your mobile number and opting in, you agree to receive text messages from Shalista Photography. This includes appointment reminders, promotional offers, session updates, and other service-related communications.
Types of Messages: You may receive:
Appointment confirmations and reminders
Session preparation tips and checklists
Special promotions and offers
Order status updates
Time-sensitive announcements
Message Frequency: Message frequency varies. You might get a few texts per month, or more if you have an upcoming session or active order.
How to Opt Out: You can stop receiving texts anytime by:
Texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message
Replying STOP to any text from my business number
Contacting me directly to remove your number
After you opt out, you'll receive one final confirmation message, then no more texts (except critical service messages related to active bookings).
How to Get Help: Text HELP to any message for assistance, or contact me directly at [your phone number] or [your email].
Message and Data Rates: Standard message and data rates from your mobile carrier apply. I don't charge you for texts, but your carrier might.
Supported Carriers: My SMS service works with most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and many others. Check with your carrier if you're unsure.
No Liability for Carrier Issues: I'm not responsible for delayed or undelivered messages due to carrier issues, network problems, or your phone settings.
Privacy: Your mobile number and text message data are handled according to my Privacy Policy. I won't sell or share your number with third parties for their marketing purposes.
Consent Not Required for Purchase: You don't have to sign up for text messages to book a session or purchase my services. It's just a convenient way to stay connected.
Changes to SMS Program: I can modify or cancel the SMS program anytime. If I make major changes, I'll let you know via text or email.
Image Usage and Copyright
Let's be crystal clear about this:
I Own the Copyright: All photographs created during your session are my intellectual property. I hold all rights, title, and interest.
Your Usage Rights: You only get to use the images if you purchase usage rights as part of your package or as an add-on. Without purchased rights, you can't print, share, post, or reproduce the images. Period.
My Usage Rights: I can use your images for my portfolio, website, social media, advertising, competitions, and other promotional purposes unless you specifically purchase a privacy upgrade that restricts this.
Model Release: By participating in a session, you grant me permission to use your likeness in photographs for the purposes outlined above, unless you've purchased privacy restrictions.
Your Content: If you provide images, ideas, or other content to me (like inspiration photos), you confirm that you own them or have permission to share them.
Website Use
Acceptable Use: Don't do anything sketchy on my website. No hacking, no spamming, no uploading viruses, and no stealing my content.
Your Account: If you create an account, keep your password secure. You're responsible for any activity under your account.
Intellectual Property: Everything on my website (text, images, design, logo) is protected by copyright. Don't copy, reproduce, or use it without my written permission.
Limitation of Liability
Here's the legal stuff I have to say:
I'll do my absolute best to create amazing photos for you. But sometimes things happen that are beyond anyone's control (equipment failure, natural disasters, zombie apocalypses, you name it).
What I'm Not Responsible For:
Technical failures or equipment malfunctions
Circumstances beyond my reasonable control
Photos that don't turn out due to challenging lighting or conditions I warned you about
Your dissatisfaction with how you look in photos (I'll make you look amazing, but I can't change bone structure)
Maximum Liability: If something goes wrong, my total liability is limited to the amount you paid me for your session. I won't be liable for any indirect, incidental, or consequential damages.
Indemnification
You agree to defend and hold me harmless from any claims, damages, or expenses (including legal fees) arising from:
Your violation of these terms
Your violation of anyone else's rights
Your misuse of the images or services
Dispute Resolution
Let's Talk First: If you have a problem, reach out to me directly. I'll do everything I can to make it right.
Governing Law: These terms are governed by the laws of Arizona. Any disputes will be resolved in the courts of Maricopa County, Arizona.
Arbitration: For disputes that can't be resolved between us, we agree to binding arbitration rather than court litigation (it's faster and cheaper for everyone).
General Terms
Entire Agreement: These terms, along with your session contract and my Privacy Policy, make up our complete agreement.
Severability: If any part of these terms is found to be unenforceable, the rest still applies.
No Waiver: If I don't enforce a term one time, that doesn't mean I've given up the right to enforce it later.
Assignment: I can transfer these terms to someone else (like if I sell my business). You can't transfer your rights without my permission.
Changes to Terms: I can update these terms anytime. If I make significant changes, I'll notify you via email or text. Continued use of my services means you accept the new terms.
Contact Information
Questions about these terms? Reach out:
Shalista Photography Email: info@shalista.com Phone: 480-957-9558 Website: shalista.com
For SMS-specific questions, text HELP to any message or contact me directly.
Bottom Line: Book your session, show up looking fabulous, pay on time, and don't use your photos without purchasing the rights. I'll create gorgeous images you'll love, and we'll both have a great experience. Easy peasy.
By using my services, you're agreeing to these rules. You can review the entire privacy policy here